Swift Signals: Enhance IT Responsiveness with Text Alerts!

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    When it comes to unplanned system downtime, relying solely on a monitoring tool might not cut it. We understand that network failures can be detrimental, causing revenue losses and damaging your hard-earned reputation.

    SendQuick offers a solution that can revolutionize your incident response strategy: SMS and omnichannel text notifications! Let’s explore the remarkable benefits they bring:

    Benefits of an SMS or omnichannel alert and notification solution:

    • Out-of-band alerts:
      In the event the network or systems is down (especially the Internet connectivity), critical alerts can be delivered in real-time via the mobile phone network.
    • Team routing:
      Concise information delivery via choice of SMS or omnichannel text alerts to on-call professionals, and/or specific teams, and team members.
    • Automatic Escalation:
      Policy-based escalation (up to 5 levels) allows you to direct notifications, and automatically escalate until an acknowledgment is received and the IT issue is looked to; minimizing costly downtime.

    IT Alerts:
    Empowering Swift and Proactive Communication

    Minimize Systems and Service Disruptions

    Receive instant alerts about network issues, security breaches, and system downtime, enabling your teams to address issues promptly and minimise service disruptions.

    Foster Inter-Department Collaboration (Communication)

    Facilitate rapid communication between the IT and affected departments, ensuring faster update on IT incidents and reducing downtime's impact on services and improve user experience.

    Ensure Service Continuity

    Addressing alerts promptly ensures that citizens receive uninterrupted access to essential services, reinforcing their trust in your commitment to efficient governance.

    How can you benefit from SendQuick?

    100% compatible with numerous systems like SolarWinds, ManageEngine, Schneider, Vertiv, LogRhythm, Fortinet, Splunk etc

    Policy-based and intelligent alerts routing

    Real-time, out-of-band delivery

    Supports unlimited number of firewall, IPS, anti-virus, UPS, network monitoring system, database and other servers

    Alert fatigue can be avoided by configuring the Trigger Mode, Monitoring Frequency, Alert Mode and Email Filters

    Roster management ensures only relevant personnel on duty will be alerted.

    5 levels of alerts escalation via two-way SMS

    Support all types of email alerts (SMTP), Syslog and SNMP Trap messages for events and converting them to SMS and omnichannel messaging platforms such as voice, SMS, Email, and social messengers such as Facebook Messenger, WhatsApp Business, LINE, Viber, Telegram, WeChat, as well as collaboration tools like Microsoft Teams, Cisco Webex and Slack.

    Easy to setup

    With just a few clicks of the button, SendQuick is able to:

    Seamlessly integrate with SIEM, DCIM, ITSM and NMS systems

    Support format such as emails, syslog messages and SNMP trap

    Leverage social messenger apps and team collaboration tools to send alerts

    Highly scalable to fit your business model

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