Sunbird – SendQuick Integration Guide

Sunbird – SendQuick Integration Guide

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Contents

1. Purpose of Document

This document is a guide on how to integrate Sunbird with SendQuick systems to send SMS alerts. In this guide, we will be using SendQuick Entera version 20141225-13HF4 and Sunbird Power IQ 9.0.0.194 for the integration illustration.

SendQuick supports receiving email SMTP, SNMP Traps or Syslog messages and converts them to SMS text alerts or notification to Social Messenger applications. In this document, we will highlight how to configure Sunbird to integrate with SendQuick via the email SMTP delivery method to send SMS text alerts.

2. Configure SMTP on Sunbird  

When there is a need to send a notification alert, Sunbird can trigger an email to SendQuick that will then convert the email message to SMS. For this setup, SendQuick has a built-in SMTP that Sunbird can use as the SMTP Server.

2.1 Configure SMTP Server on Sunbird

On the dashboard of Sunbird platform, navigate to the following item:

Figure 1 Configure Setting on Sunbird

On the left panel find the “Appliance Administration” section, click on “Server Settings” then click on “Manage SMTP Servers”

Figure 2: Select “server settings” under Appliance Administration.

Fill in the fields for SMTP SERVER Settings.

In the field for Server name/IP Address key in  SendQuick IP address (in our example, we are using 192.168.0.196). By default, the SMTP Port Number is 25. Leave the “SSL and TLS” box unchecked and leave “Authentication type” selection to None.
Figure 3 SMTP Server Setting

If you would like to test if the SMTP can send an email, click on “Send a Test E-mail” and test sending an email to see if the setup is correct.

Figure 4 : Testing the SMTP configuration by Sending a Test Email.

Put the phone number to receive the SMS text as the email address using the format <mobilenumber>@<sendquickdomainname>. Replace <mobilenumber> with the phone number and <sendquickdomainname> with the Domain name of your SendQuick system.

If the setup is correct, you should get a Test Successful! notification. Click on “Save These Settings Now” to continue.

Figure 5 : Notification if test is successful

To confirm that SendQuick has subsequently received the email and sent out as SMS, go to SendQuick dashboard. Navigate to:

Usage Logs > Message Logs

Click on the Sent tab and SMS tab. If there is a corresponding entry in the logs, that means the SMS text was sent successfully.

Figure 6: Message log on SendQuick to check if Message was Sent.

Once your SMTP server settings have been set you are ready to add filters for event notifications

Go to Sunbird Dashboard, click on “Admin” and click “Profile”.

Figure 7: Add event for event notifications.

Click on “Manage event notifications“

Figure 8: Add event for event notifications.

On the Manage Event Notifications page, tick all that apply for Severity and Source (depending
on what event end users wants to get notifications)

Select “Send notifications for all PDUs”

Click save once settings have been selected

Figure 9: Enable filters for event notifications

When a triggering event occurs, PowerIQ will notify the event to via SMTP settings
to SendQuick to then send out the SMS Alerts. 

Note : These guidelines are applicable for Sunbird power IQ and Sunbird DCIM