Conversational Messaging
Conversational Messaging
Engaging your customers wherever they are, with mobile messaging solutions.
Maximise ROI With Mobile Messaging Solutions
An average user spends more time on his smartphone or mobile than on a desktop.
Phone calls are becoming a thing of the past when it comes to business-to-consumer communication, as 90% of customers now prefer text messages over direct phone calls. It is reported that the average person is 64% more likely to have a positive view of a business to which he or she has communicated directly. Fortunately, the advantage to this is that there is a log of the conversation that has transpired for their records.
Moreover, 95% of text messages are read and responded to within 3 minutes of being received. By 2023, it is forecasted that 8.2 billion people worldwide will use mobile phones. With its high engagement and open-read rate, text messaging continues to be an integral part of the marketing strategy and even crisis communications.
Therefore, it is vital for businesses to engage customers with conversational messaging to ensure greater reach and customer interaction. SendQuick provides the right solutions for you to improve customer engagement across various industries globally to assist you in sending millions of transactional and promotional SMS broadcasts both efficiently and cost-effectively.
Key Features of
SendQuick Conversational Messaging Solution
Send and/or receive messages via Web Portal or API Integration
Web Portal:
2-way messages are managed by using the web portal, which gives access to your contact lists and Google Calendar and allows file uploads.
API Integration to 3rd party solutions: HTTPS/SMTP (Email-to-SMS or Text).
User-Friendly chat interface for 2-way messaging
Training is not required. A chat interface that is user-friendly for 2-way communication with your consumers on a text messaging platform.
Announcements, marketing messages, and reminders via text to reach your audience and encourage interactive transactions for better ROI.
Broadcast Messages to many customers at once
With SendQuick, you can broadcast text SMS to all your customers at once.
Create audience segments and target the right messages to the right groups of people for an effective yet personalised communications strategy when you send SMS broadcasts.
Able to broadcast text SMS to any mobile phone and network* (network dependent).
Omnichannel Messaging
Send and receive your messages to your customers on major messaging platforms such as Whatsapp, Facebook Messenger, Telegram, and collaboration tools, such as Microsoft Teams and Slack.
End-to-end comprehensive text delivery status logs and also supports multilingual text messages.
Conversational Messaging Usage
MISSION-CRITICAL NOTIFICATIONS
- Job Dispatch
- Goods Delivery Dispatch
- Activation of Mobile Apps
- Queue Management
- Latest News Feed
- One-Time Password (OTP)
CUSTOMER HELP DESK
- Highly efficient response time
for tech or customer support
MARKETING & PROMOTIONS
- Events Management
- Voting & Feedback
- Leads Generation Tool
TRANSACTION-BASED NOTIFICATIONS
- Sales Order
- Payment Confirmation
APPOINTMENTS SCHEDULING & REMINDERS
- Reduce no-shows
- Change and confirmation of new appointment
Download our brochure to find out more.
There are three ways to get started with
SendQuick Conversational Messaging
Appliance
Cloud
Virtual Machine
How does SendQuick Conversational Messaging Works?
Cloud-based text messaging (SMS) via API/Web Portal for interactive communication
Cloud-based messaging platform with a single and unified API
Secure Mobile Messaging App
SendQuick Conversational Messaging Solutions
An easy-to-use 2-Way SMS text messaging solution leveraging cloud technology to disseminate information via a web browser or API for interactive communication. It can be tailored to suit small and medium-sized enterprises (SMEs) as well as multinational corporations (MNCs) depending on their IT infrastructure.
Moreover, it offers integration with various applications, such as Google Calendar, as a built-in feature.
Cloud-based messaging platform with a single and unified API, which integrates with omnichannel platforms such as WhatsApp Business API (WABA), Facebook Messenger, Telegram, Instagram, WeChat, Lark, LINE, and Viber, as well as collaboration tools such as Microsoft Teams, Cisco WebEx, Slack and WeCom.
Secure Mobile Messaging App for the Enterprise, with additional emphasis on privacy with encryption and security.
Any business unit or individual staff can start a one-on-one or multi-user group chat on a unified platform. You can also add external vendors in your private group chat for ease of collaboration.
Testimonial
Download Brochure
Discover how SendQuick Conversational Messaging Solution can help you better reach out to your customers.
View Our Case Studies
Discover how others have adopted our SendQuick Solutions to help them in their business operations.
