Business Process Automation

Automate your daily routine business tasks, improve workflow and free up personnel to focus on delivering higher value to customers

Automate Routine Business Processes

SendQuick Business Process Automation solution helps you to standardize and automate your daily routine business tasks, improve workflow and free up personnel to focus on delivering higher value to customers. Delegate these processes to end-users as self-service functions and increase the productivity of your operations teams.

Our real-time SMS notification and 2-way SMS solutions can be deployed in many ways across your business processes to help you remain responsive to your customers and become more efficient and competitive.

Apart from SMS, we have also pre-integrated popular social messaging channels and collaboration tools into a centralised platform to optimise your omnichannel communication process with your customers to improve customer experience. 

Key Features of
SendQuick Business Process Automation

Turn Runbook Procedures into Automated Tasks

Writing, sending and responding to individual SMS or messages to engage with your customers takes a lot of time and effort. But when you automate backend processes, you free up manpower resource, increase work efficiency and improve on customer service with prompt response.

User-Friendly chat interface for 2-way messaging

No training needed. User-friendly, pre-integrated omnichannel chat interface for texting your customers via 2-way messaging on your customer's favourite chat app.

Reach Out Via Customers’ Favourite Chat App

SendQuick integrates with the most popular social messaging platform such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger and collaboration tools such as Slack, Microsoft Teams and Cisco Webex.

Improve the speed, efficiency and quality of your operations

With SendQuick, you can standardize operating procedures, define automated jobs incorporating other existing automation, and safely delegate these processes as self-service requests to other stakeholders. This will help to improve the efficiency of your operations.

Automate Crisis Management

Ensure emergency preparedness with the implementation of a notification and response software service to complement Business Continuity Management (BCM) plan.

Business Process Automation
Use Cases

  • Customer Enquiry and Tech Helpdesk Hotline

  • Subscription / Warranty Reminders

  • Job Dispatch and Delivery Status Messages

  • Marketing and Promotions

  • Inventory Update

  • Sales Enquiry

Download our brochure to find out more.

    There are three ways to get started with
    SendQuick Business Processes Automation

    IT Alert Management System Singapore


    Convert Email To SMS Singapore


    SNMP Trap To SMS Singapore

    Virtual Machine

    How SendQuick Business Processes Automation Works?

    SendQuick Business Processes Automation Solutions

    Comprehensive Notification Management Platform with Onmichannel Messaging for IT Alerts, Transaction Notifications, Marketing Campaigns and Broadcasting.

    Automates backend business process messaging across various IT departments, and integrates well with applications, messaging and communications servers, as well as security and network administration servers.

    Cloud-based 2-way text messaging (SMS) via API/Web Portal for interactive communication. It can be tailored to suit SMEs as well as MNCs depending on their IT infrastructure.

    It can also integrate with various applications such as google calendar as a built-in feature.

    Automated Call Tree Crisis Management Communications that allows you to send emergency messages to all your employees and stakeholders instantaneously.

    Ensure emergency preparedness with a notification and response solution as part of your Business Continuity Management (BCM) plan.

    2-Way, On-Premise Marketing, Broadcast and General SMS Messaging designed for broadcast and marketing purposes.

    Applicable for a myriad of industries including government, healthcare, legal, education, retail and logistics for purposes like emergency broadcasting, delivery notifications, job dispatch messages, inventory updates and marketing messages.

    Cloud-based messaging platform with a single and unified API, which integrates with omnichannel platforms such as WhatsApp Business API (WABA), Facebook Messenger, Telegram, Instagram, WeChat, Lerk, LINE, Viber,  as well as collaboration tools such as Microsoft Teams, Cisco WebEx, Slack and WeCom.

    Secure Mobile Messaging App for the Enterprise, with additional emphasis on privacy with encryption and security.

    Any business unit or individual staff can start a one-on-one or multi-user group chat on a unified platform. You can also add external vendors in your private group chat for ease of collaboration.


    Mr. Eric Tan CEO,

    Sending SMS reminders to customers to pick up their prints has raised our service standards by a notch. Customers like this non-intrusive way of being reminded. Using SendQuick Entera, a fully automated system frees up our front-line staff for other areas which translates to lower total costs.

    Ms. Fazilah Sidek Senior Executive

    sendQuick ASP helped us simplify our processes by getting to our potential customers to respond to us faster and with a more direct approach compared to emails. Despite the ever-changing platforms of social media messaging, we still prefer the humble way of reaching our parents via SMS as it is a medium that we feel is traditionally sincere and an non-intrusive way to re-ignite the interest of our customers to place their children in our centres.We also recommended sendQuick SMS system to our marketing team and they are now using it for their marketing efforts for new/extension centres.

    ​Ms. Ong Poh Suan Assistant Manager, Operations Dept, KTPH

    our 2-way SMS appointment reminder system is hassle-free...Patients are not required to call back and wait to be served, nor are they restricted by our hotline's operating hours. Patients can reply to the SMS for confirmation or change of appointments. The fully automated system frees up our resources which translates to lower total costs for us.

    Take the next step with us

    Download Brochure

    Discover how SendQuick BPA can help you stay ahead of your competition.

    View Our Case Studies

    Discover how others have adopted our SendQuick Solutions to help them in their business operations.