All SendQuick systems are 4G ready (Au)
All SendQuick systems are 4G ready (Au)
Upgrade your modem NOW!
All SendQuick systems are 4G ready!
We want to assure you that all SendQuick systems are ready for 4G and can support 4G modems.
In summary, if you are currently using 3G modems, you will need to upgrade to 4G modems to ensure your business services are not disrupted when the telcos retire their 3G services.
If you need a modem, patch upgrade or even a SIM card, please reach out to us by filling in the form. However, do make the change early to avoid last-minute rush and potential system downtime.
Check out the FAQs we have put up to answer some of your common questions.
How to find your SendQuick version & serial number? See below:
Please refer to the back or side of the modem to find the model number. (See example below)
I am interested to find out more about the 4G Modem Upgrade. Please contact me.
Frequently Asked Questions
Please refer to the back or side of the modem to find the model number. (See example below)
The following are modem brands and models that only support 3G and will need to be replaced.
| Brand | Model |
| Multitech | MTC-H5-B03-KIT |
| Maestro | M1003GXT04 |
| Netcomm | NTC-3000 |
| Robustel | M1000 MP |
Below are the modem brands and models that support 4G and do not need to be replaced.
| Brand | Model |
| Multitech | MTC-LEU4-B03 MTCM2-L4G1-B03 |
If you have a modem that is not listed above, you can take photos of the brand and model and send them to us at info@sendquick.com to check if your modem can support 4G or not.
You will require the latest patch from SendQuick. Please fill up the form to request for the latest patch update.
We are pleased to advise you. Please fill up the form above or contact us at info@sendquick.com
You can get it from any Telco or mobile network operator. You can also get from us as SendQuick is a one-stop solution provider.
Please fill up the form above or contact us at info@sendquick.com
Currently, SendQuick appliances do not support 5G, as the 5G network is not completely rolled out. We will definitely inform and support all our customers when the 5G network is fully ready.
First, you will need to check if your appliance has already EOL. You may need to upgrade your appliance as well.
Please fill up the form above or contact us at info@sendquick.com
You have to convert before 31 August 2024. We do advise all our customers to convert to 4G early. This also ensures no disruption to your business services.
We cannot guarantee your 4G modem will work with SendQuick appliance, as it may be a model that we have not tested yet. Also, we do not support any modem issue that may arise from a unit that is not bought from us. Therefore, it is best to get your 4G modem from us to ensure proper technical support for your SendQuick system.
