Vertiv™ Environet™ Alert – SendQuick Integration Guide

Vertiv™ Environet™ Alert – SendQuick Integration Guide

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Contents

1. Introduction

This document is a guide on how to integrate SendQuick with Vertiv™ Environet™ Alert to send SMS alerts. In this guide, we will be using SendQuick Alert Plus for the integration. We will illustrate using the Email-to-SMS method.

2.0 Send Email to SendQuick

When any device is down or there is a need to send a notification alert, Environet™ can trigger an email to SendQuick. SendQuick will then convert the email message to SMS.

2.1 ‌Configure Email Filter in SendQuick

SendQuick allows you to configure alerts to be sent to multiple phone numbers, groups or even combination of emails and SMS. To explore this feature, navigate on the Send- Quick dashboard to:

Filter Rules > Email Filter

Figure 1 : Add Email Filter in SendQuick.

Click on Add New Record.

You can then create a new record to define the email address Environet™ should send to. In our example, we will use DefaultAlarm@smsgateway.sendquick.com

The user email can be anything meaningful that you choose but the domain name of the email address must correspond to your domain name of your SendQuick system.

Fill in the Description, Mail To and for Match Mode, check on ALL. Once done, click on Save.

Figure 2 : Configure Email Filter Rule.
Click on View for the record that you have created :
Figure 3 : Click on View to see more configuration options for the filter rule.
Figure 4 : Add New Record to configure recipients of alert notification.

You can then add multiple numbers, emails, or even pre-defined groups to receive the notification alerts.

Figure 5 : Configure the recipient of Alerts.

QuickTip – To check your host and domain name, you can find the value in the SendQuick dashboard under System Overview under Host and Domain.

For e.g. our domain name is smsgateway.sendquick.com

Figure 6 : SendQuick System Overview.
2.2 Configure Email Settings on Environet™ Alert
On the dashboard of Environet™, navigate to the following menu item: SYSTEM ADMIN>System Settings>Email Delivery
Figure 7 : Configure Email Settings on Environet™

In the Email Delivery Settings section, key in your SendQuick IP address in the SMTP Server and Port 25 in SMTP Port as shown in the screenshot below.

Figure 8 : Configure SMTP Server settings.
2.3 Add recipient email address in Notifications
On the dashboard of Environet, navigate to the following item :

SYSTEM ADMIN > Notifications > Alarm Classes

Figure 9 : Configure Alert Notifications.

Under the Default Alarm Class, enter the same email address (in our example, we used this email -DefaultAlarm@smsgateway.sendquick.com, replace it with yours) config- ured in SendQuick email filter in the To field.

Figure 10 : Insert Recipient email address.

To confirm that SendQuick has subsequently received the email and sent out as SMS, go over to SendQuick dashboard. Navigate to :

Usage Logs > Message Logs > Sent > SMS

Click on the Sent tab and SMS tab. If there is a corresponding entry in the logs, that means the SMS text was sent successfully.

Figure 11 : Message Logs on SendQuick showing Sent SMSes.