In a digitally-transformed world, developing relationships and connections between you, your customers, your stakeholders and even employees has turned into one of the most critical functions of any business.
From sending your latest product or service updates, discounts and offers, to handling customer enquiries, these touchpoints are simple ways to keep your brand at the top of mind in customers. They also help you to create sustained customer engagement that lasts over time.
However, with the sheer number of messaging apps out there, companies might find it difficult to manage conversations across all platforms. Without the right tools in place, employees have to waste time toggling between apps to respond to conversations and might even miss out on important customer enquiries in the process of doing so.
As of March 2019, over 41 million mobile messages were in a single minute! Customers are on their messaging apps communicating for social or work purposes, and you need to be available wherever your customers are at. However, each country has its own dominant messaging app, and every customer has their own preferred communication channel. How do you ensure your communications can be customised to meet the varied needs of your customers around the world?
Enter sendQuick.io, a platform that helps you connect all your chat applications so you can communicate with customers without fuss!
sendQuick.io is a single and unified API that integrates all your applications and network systems seamlessly to all popular chat messengers and collaboration channels. We have already aggregated 12 official APIs into the system so you can connect with your customers through their preferred channel, including WhatsApp, Telegram, Facebook, Instagram, Microsoft Teams, Slack and more.
You can offload your messaging workflow to sendQuick.io and focus on what you do best – outstanding customer support and engagement experience. You can offload your messaging workflow to sendQuick.io and focus on what you do best – outstanding customer support and engagement experience.
Visit sendQuick.io now to learn more about our services!