What is an IT notification management platform and do you need one?
Sometimes, in order to get to the right answers, one needs to ask the right questions. And with so much information coming at us everyday, this can be very challenging.…
Enhancing your response time to IT system incidents
Our lives are increasingly being integrated with technology. From email and data servers to PBX and CRM systems, and even IoT devices such as refrigerators and coffee makers, we are…
7 tips to help choose an SMS service provider
You’ve done your legwork and have now decided to leverage the powerful benefits of using SMS technology to engage with your customers more effectively. The ubiquitous SMS (text) can help…
Benefits of SMS Alerts in Healthcare Industry
A competitive landscape and rising healthcare costs necessitate healthcare providers to manage costs while maintaining high-quality patient care and support services. Also, with rising cyber-attacks, they need to secure endpoints…
Why should your business not rely only on email as an alert delivery channel?
Organizations invest thousands of dollars annually to monitor the health of their devices, applications, systems, servers and overall network. If you are an IT manager, chances are that you would…
The 7 business SMS messaging rules to know
Millions of messages are being sent out by business daily for various purposes - marketing, IT alerts and notifications, reminders, promotional messages etc. The importance of good texting etiquette is…
Why is A2P SMS getting popular with enterprises?
Application-to-Person (A2P) messaging refers to sending SMS alerts from a business application to an individual’s mobile phone and/or vice versa. It has become more popular than the person-to-person (P2P) messaging.…
Four Ways SMS Alerts Help Minimize Network Downtime
Here's why you should use SMS to minimize network downtime We know that when there is a network failure or critical event, employees, especially those in the IT team, need…
Send SMS alerts to minimize network downtime
Unplanned system downtime can lead to revenue losses and reputation damage for enterprises. Risks associated with downtime need to be mitigated immediately to prevent it from developing into a crisis…
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